🩺 Medical Leave & Treatment Documents¶

Effective Date: 1st October, 2026

🎯 Purpose¶

Medical Leave is for your own illness, injury or medical treatment. Illness cannot be planned, so Medical Leave has no same-day cut-off and can be applied at any time on the day. In return, every Medical Leave must be supported by treatment documents.

📝 Applying for Medical Leave¶

Apply in the Sales app → Leave screen and choose Medical Leave. See How to Apply for Leave.
If you fall ill suddenly, inform your approver (HR Manager, or Production Head for developers) immediately by phone, and apply in the system the same day. Unlike Casual Leave, there is no early-morning cut-off.
Past dates cannot be selected in the leave form. If illness kept you from applying on the day, contact HR.
All the common leave rules apply: reason required, maximum 10 days at a stretch, no overlapping requests, and approval by the designated approver.

📄 Treatment Documents¶

Medical Leave is not complete when it is approved. You must also upload proof of treatment.

Item	Rule
What to upload	Doctor's prescription, medical certificate, test / lab reports, hospital or pharmacy bills
Format	Photo (JPG, PNG, WEBP, HEIC) or PDF, up to 12 MB per file. You may upload several files.
Where	Sales app → Leave → the approved Medical Leave → Upload treatment document
When	After the leave is approved, and no later than 7 days after the last day of leave
Example	Leave from 10th to 12th → documents must be uploaded by the 19th

✔️ Review of Documents¶

Each document is checked and signed off individually by HR / the CRM Manager.
If a document is rejected, you are told the reason by e-mail and Telegram. Upload a replacement before the deadline. A replacement that is accepted settles the leave.
If your documents were uploaded in time but are still awaiting review after the deadline, you are not penalised. That delay is ours.

🔔 Reminders¶

From the day after your leave ends, you receive a daily reminder by e-mail and Telegram until your documents are uploaded.
When the deadline passes with no accepted document, you receive a final notice.
The CRM Manager receives a daily list of every Medical Leave whose documents are still outstanding.

⚠️ If Documents Are Not Submitted¶

If, after the 7-day window:

no document was uploaded, or
the latest document was rejected and no replacement was uploaded,

then the Medical Leave loses its approved status for salary purposes. Every day of that leave is treated as absence without approved leave and is double-deducted: the day is unpaid, and one more day's pay is deducted. The deduction is shown separately on your salary slip.

📌 A salary slip that has already been paid is never changed afterwards. If documents lapse after a month's salary has been paid, that month is not reopened.

✅ Approval¶

This policy has been approved by the Management Committee of Merciglobal System Pvt. Ltd.

For questions, contact the HR Department at hr@merciglobal.com.