Merciglobal System Pvt. Ltd.¶
📝 Leave Policy¶
Effective Date: 29th June, 2024 · Revised: 1st October, 2026
🎯 Purpose¶
This policy sets out the paid leave entitlement and the two kinds of leave employees can apply for: Casual Leave and Medical Leave. It also explains how leave is applied, approved and shown on attendance and salary, so that every employee of Merciglobal System Pvt. Ltd. knows their rights and responsibilities. Paid leave lets employees rest and keep a healthy work-life balance without worrying about losing pay.
👥 Scope¶
This policy applies to all permanent employees of Merciglobal System Pvt. Ltd. The leave application, approval and attendance rules also apply to probationers, contractual staff and interns.
🗂️ Leave Categories¶
| 🌴 Casual Leave (CL) | 🩺 Medical Leave (ML) | |
|---|---|---|
| Used for | Personal work, family functions, planned time off, emergencies | Your own illness, injury or medical treatment |
| Can it be back-dated? | No. A date that has already passed cannot be applied for. | No. Apply on the first day of illness. If you could not, contact HR. |
| Same-day application | Allowed only up to 06:40 AM (3 hours before office opens at 09:40 AM) | Allowed at any time that day |
| Documents | Not required | Mandatory. Treatment documents must be uploaded within 7 days after the leave ends. See Medical Leave & Documents. |
| If the rule is not followed | The application is not accepted, and the day is treated as absence without approved leave | The leave days are treated as absence without approved leave and double-deducted from salary |
📏 Rules Common to All Leave¶
- Apply through the system. Every leave is applied in the Sales app → Leave screen (merciglobal.ae/sales/?view=leave). A verbal or WhatsApp request alone is not an approved leave. See How to Apply for Leave.
- A reason is mandatory for every application.
- Maximum 10 days at a stretch. A longer absence must be discussed with HR first.
- No overlapping requests. You cannot apply for days already covered by one of your pending or approved leaves.
- Clients come first. Leave cannot be applied for any day on which you are booked for an ERP demo, a client meeting or a CRM visit. Get it rescheduled, reassigned or cancelled first, then apply.
- Who approves:
| Applicant | Approver |
|---|---|
| Developers (designation contains "Developer") | Production Head, with the Asst. Production Head as backup |
| All other staff | HR Manager |
- Approvers receive the request by e-mail and are reminded every 2 hours until they decide. Every approval or rejection must include a reason. You are informed of the decision by e-mail.
- Approval is subject to operational requirements and business needs.
📅 Advance Notice for Planned Leave¶
Planned leave should be applied well in advance so the work can be covered:
| Leave Duration | Recommended Notice |
|---|---|
| Up to 7 days | At least 7 days prior |
| More than 7 days | At least 15 days prior |
The minimum the system accepts for Casual Leave is 06:40 AM on the same day. Leave applied at short notice is more likely to be rejected.
💰 Leave, Attendance & Salary¶
- An approved leave day appears as Absent on the monthly attendance and is not paid in that month's salary. There is no penalty for it.
- An absence without an approved leave, whether not applied, rejected, or a Medical Leave whose documents were not accepted, is double-deducted: that day is unpaid, and one more day's pay is deducted. This applies to absences from 31st August, 2026.
- See Office Timings & Attendance and Salary & Salary Slip for details.
🏖️ Paid Leave Entitlement¶
- Each employee is entitled to 25 days of compulsory paid leave per financial year.
- These include compulsory holidays as defined in the annual holiday calendar.
💸 No Cash Conversion¶
- Unused paid leave cannot be encashed under any circumstances.
- Employees are encouraged to use their leave entitlement within the financial year.
🔁 No Carry Forward¶
- Unused leave will not carry forward to the next financial year.
- Any leave balance left on 31st March is automatically forfeited.
💼 Reimbursement of Paid Leave¶
- Approved leave days that fall within the paid-leave entitlement are reimbursed in the first week of the next financial year.
- Only leave that was applied and approved in the system counts. For Medical Leave, the treatment documents must also have been accepted.
- Only after successful verification will the leave days be considered for reimbursement.
🔄 Policy Review¶
This policy is subject to change based on organisational needs. Any revisions will be communicated to all employees in a timely manner.
✅ Approval¶
This Leave Policy has been approved by the Management Committee of Merciglobal System Pvt. Ltd.
For questions or clarifications, employees may contact the HR Department at hr@merciglobal.com.