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Role Profile: Education Coordinator

Document Purpose

This document defines the responsibilities, scope, and expectations of the Education Coordinator role at MerciGlobal. This role supports continuous team development by enabling structured knowledge sharing, leadership growth, and experience-based learning.

Role Summary

The Education Coordinator is responsible for organizing short, structured learning opportunities within the team. The role ensures that knowledge sharing is consistent, inclusive, and development-focused, while encouraging all team members to build communication and leadership skills.

Key Responsibilities

1. Weekly Education Slot Management (6 Minutes)

Objective: Foster continuous professional and leadership development across the team.

Responsibilities:

  • Schedule and maintain a recurring 6-minute education slot within the weekly team meeting. The prepared ppt file should be submitted to Projects Co-Ordinator latest by Wednesday 8pm.

  • Identify relevant growth-oriented topics that benefit both individuals and the team, including:

    • Technical best practices
    • Productivity improvements
    • Communication and collaboration skills
    • Quality and process awareness
    • Leadership and ownership mindset

  • Assign each session to the most appropriate team member based on topic relevance

  • Maintain a structured rotation plan to ensure:

    • Equal participation opportunities
    • One presenter per week
    • Gradual development of presentation and leadership confidence across the team

  • Provide presenters with guidance to ensure:

    • Content is concise and actionable
    • Learning is practical and team-focused
    • The session strictly adheres to the 6-minute time limit

  • Track completed and upcoming sessions to ensure continuity and fairness

2. Experience-Based Training Coordination (Maximum 8 Minutes)

Objective: Transform real project experiences into practical learning opportunities for the team.

Responsibilities:

  • Identify two key learning events from recent software development activities, such as:

    • Complex technical challenges resolved through strong logic
    • Innovative debugging or optimization approaches
    • Process or workflow improvements
    • Critical incidents handled effectively through teamwork or problem-solving

  • Select up to two team members directly involved in these events to share their experiences

  • Organize each sharing as a short training session not exceeding 8 minutes

  • Guide presenters to structure their session around:

    • The problem or challenge encountered
    • Context, constraints, or risks involved
    • Approach, logic, or innovation applied
    • Outcome and measurable results
    • Key lessons and reusable insights for the team

  • Ensure sessions remain:

    • Practical and learning-focused
    • Concise and well-structured
    • Within the strict 8-minute duration

Planning and Oversight

  • Maintain a learning session calendar covering:

    • Weekly education slots
    • Experience-based training sessions

  • Ensure balanced topic coverage across:

    • Technical excellence
    • Soft skills and leadership development
    • Process improvements and quality practices

  • Gather informal feedback from participants to improve topic relevance and delivery effectiveness

Expected Outcomes

  • Stronger knowledge-sharing culture within the team
  • Improved communication and presentation skills across team members
  • Broader problem-solving awareness through shared real-world experiences
  • Increased leadership readiness through regular speaking and teaching opportunities

Reporting Line

The Education Coordinator typically works in coordination with the LT Team (Leadershipt Team).